Public Protection & Safeguarding Administrator

Public Protection and Safeguarding Administrator 

HMP Fosse Way, Leicestershire, LE18 4WS 

Band 7      

Permanent (Full-Time, 40 Hrs) - Monday - Friday.

Here at Serco, we are looking for a Safeguarding and Public Protection Prison Support Officer to join the team at our new state of the art Category C prison, HMP Fosse Way. 

The role of a Safeguarding and Public Protection Prison Support Officer is to offer Operational Support within Offender Management Unit. 

What you will need for the role: 

• This position requires upmost trust and decorum when dealing with sensitive information. 
• A team player with flexibility and interpersonal skills with visitors, staff and prisoners. Good communication skills and the ability to monitor and audit processes and procedures. 
• Organisational and analytical skills. 
• Understanding of working in a secure environment   

Full training will be provided, and the following duties will include   

• To report directly to the Public Protection Manager and carry out the duties detailed by them. 
• To process child contact applications from prisoners in accordance with the Public Protection Manual. Closely liaising with external agencies to complete this process. 
• To collate and gather information from prisoners files on arrival at HMP Fosse Way, processing this information into a format that can be effectively shared with internal and external agencies. 
• Effectively manage prisoners ViSOR records, updating any information when required.(full training will be provided and paid by Serco) 
• To monitor telephone calls, incoming and outgoing mail and to report any intelligence gathered from this monitoring. Follow any process resulting from the intelligence gathered. 
• To ensure that all monitoring is conducted within the relevant legislation and that the correct authority is granted to do so before any monitoring takes place. 
• Ensure that all monitoring is logged correctly and the required data from that monitoring stored safely and securely. 
• To ensure that all prisoners with restrictions will have the relevant checks before being added to their list. 
• To liaise with the Police Information Officer and support them in the gathering of evidence.  
• To gather intelligence from IRs and assist the Security Manager

The following are desirable but not essential   

• Experience of a secure environment or of similar client group. 
• Process management. 
• Report writing, numerate (interpretation and collection presentation of statistics). 
• Knowledge and understanding of the Serco Custodial Security Strategy (SCSS), associated PSO/PSI's and Local Operating Procedures

Why Serco  

• Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives.  
• A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.  
• Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.  

What we offer: 

• A competitive salary 
• A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme, Blue Light Card and more 
• Access to a huge range of discounts and exclusive deals 
• The chance to make a positive difference in a company passionate about diversity and inclusion.

All Serco employees must ensure that their current line manager is aware of their application.  For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.