Sales Support Administrator

Salary: £26,000-£28,000 + Bonus

Location: Dundee (Free On‑Site Parking)

Contract: Permanent, Full Time

Hours: Monday-Friday, 08:45-17:15

About the Role

This is an excellent opportunity to join a busy, customer‑focused team where you will play a key part in supporting sales activity and ensuring customers receive a first‑class service. You will handle incoming enquiries, process orders accurately, and become a trusted point of contact for both customers and colleagues.

Key Responsibilities

• Process customer sales orders received by phone and email
• Handle incoming calls and deliver excellent customer service
• Provide day‑to‑day sales support and respond to customer queries
• Input and update data across internal IT systems
• Maintain accurate customer records and databases
• Check order information for accuracy and completeness
• Build strong product knowledge to support customers effectively

Skills Required

• A professional and confident telephone manner
• Strong organisational skills with the ability to prioritise a busy workload
• High attention to detail and accuracy
• Good working knowledge of Microsoft Office and general IT systems
• Experience with Sage Line 50 is desirable but not essential
• Clear and effective communication skills with customers and colleagues

If you are interested apply immedialtey are interviews will take place asap.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.