Security Control Room Officer
Location: Edinburgh
Division: Workplace Division - Facilities Branch Organisation: Public Sector Client
Role Overview
Join the dedicated Security Control Room Team, a vital part of a public sector client's 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols.
As a Security Control Room Officer, you'll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.
Key Responsibilities
- Operate CCTV systems and analytics to proactively detect and respond to security incidents
 - Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
 - Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
 - Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
 - Conduct scheduled and ad-hoc mobile patrols across Edinburgh to verify building and grounds security
 - Manage access control during silent hours, ensuring only authorised personnel enter secure sites
 - Serve as first responder for out-of-hours activations of the Resilience Room
 - Assist with administrative tasks to support smooth control room operations
 
Additional Information
- Shift Pattern: 12-hour shifts on a 4-on / 4-off rotational basis
 - Allowance: 21% Shift Disturbance Allowance (pensionable and taxable)
 - Requirements: Full UK driving licence and SC-level security clearance
 - Training: SIA CCTV Operator's Licence training provided if not already held
 
Success Profile
Candidates will be assessed on a mix of skills, experience, and behaviours aligned with the following competencies:
- Seeing the Big Picture - Level 1
 - Communicating and Influencing - Level 1
 - Delivering at Pace - Level 1
 - Working Together - Level 1
 
 
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
