Senior DevOps Engineer - Insolvency Service - SEO

Location

Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Stratford

About the job

Job summary

We have an exciting opportunity for a talented, enthusiastic Senior DevOps Engineer within our Digital Services team. We are responsible for developing, maintaining and supporting the agency’s line of business applications.

The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.  

Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.

Job description

Digital Services is an in-house team, which has recently moved from using a 3rd party DevOps function to bringing it in-house. We are also consolidating our technology stack and moving away from legacy services. This is a fantastic opportunity to help shape our digital services and the way we work for a sustainable, user-centric future. We would love to for you to be part of that team.

Digital services is part of Change and Technology Services (CTS) who support and improve applications and systems across the agencies IT landscape. CTS provide key services including digital services, cyber security and information governance, service architecture and governance and digital programme delivery.

DevOps look after the deployment and infrastructure of the applications and products we deliver. They keep the lights on and are first to identify and resolve any issues with the live services. They work closely with developers and QAT to ensure the products meet the demands of the users, whilst also ensuring it meets cyber-security demands.

As a senior DevOps engineer you will deliver and integrate software to form a complete DevOps toolchain. They are responsible for planning and designing large groups of stories.

At this role level you will:

transform technical requirements into an effective DevOps toolchain to enable product delivery
provide coaching and mentoring to more junior colleagues
ensure that deployment strategies for products are repeatable, scalable and highly available
have deep technical knowledge, providing support to delivery teams and solving complex problems

Responsibilities

As a Senior DevOps Engineer you will be responsible:

for keeping the applications running in production and non-production environments
for ensuring that applications are deployed in a timely and secure manner
for defining standards for the successful operation of a DevOps function within the Insolvency Service
for monitoring and resolving issues in Production environments
for contributing to priority incident bridge calls and root cause analysis
for providing estimates to upcoming DevOps activities that are related to the delivery roadmap
for providing updates and comments to in-progress work
for working with and providing support to development and operations teams
for escalating tickets to the Scrum Master/Delivery Manager that are unable to be completed and are now blocked
for updating and building deployment pipelines in line with the build and deployment model
for raising changes to go through and attending CAB to represent those changes
for contributing to the overall improvement of the application technology stack
for ensuring that documentation conforms to application documentation standards and is up-to-date and reflective of any changes

Person specification

The ideal candidate will:

have an inquisitive mind and be able to adapt to other problem in hand
be able to keep your own efforts focused on Digital Services goals to help the delivery of our roadmap and value to the business
have a keen eye for detail and a tenacious approach to work
need to be able to ask difficult and unpopular questions and work with the Lead DevOps engineer to arrive at decisions that are evidence based and for the benefit of Digital Services and the wider Insolvency Service
have a strong analytical and problem solving skills to be able to identify patterns, draw conclusions and resolve repeatable incidents
have the ability to build and establish key relationships within Digital Services to support the delivery of business outcomes, in a secure, stable manner
possess good interpersonal and communication skills both written and verbal

Additional Information

If you do not currently hold Security Check (SC) clearance, we will support you through the vetting process following a conditional offer of employment. As SC clearance is essential for this role, appointment is dependent on successfully obtaining and maintaining it. We will provide guidance and support throughout the process.

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

During the interview the candidate will be given a hypothetical technical scenario that will assess their technical knowledge and approach. The candidates will be not be required to create a presentation beforehand.