Senior Infrastructure Engineer - Home Office - SEO

Location

Croydon CR0 2WF, Liverpool L3 9AF, Manchester M5 3LZ, Sheffield S3 8NU, Southport PR8 2HH.

About the job

Job summary

Enterprise Services is a portfolio within the Home Office that provides a vast array of technological products and services, and is dedicated to serving other portfolios and business units across the Home Office. Within Enterprise Services (ES), the Cyber Team is responsible for securing Home Office cloud platforms through the implementation and ongoing maintenance of advanced security technologies. The Endpoint Experience team is the front end to all Home Office systems and services from the client perspective. We ensure end-user devices and operating systems deliver a great experience and meet security and architecture standards. We design secure-by-default solutions, creating tailored controls and customisations for each area’s needs. Our work covers laptops, smartphones, kiosks, virtual environments, and the core applications that run across these platforms. 

Where business needs allow some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. 

Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital. 

Job description

A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. 

Your main focus initially will be to work in a small team to promote and support the onboarding of assets to a Cyber Protective Monitoring service. You will act as a security platform expert within our security technology services team, offering specialised knowledge in administration, support, and the execution of project and product deliverables. Our team is committed to advancing intelligent solutions by utilising cutting-edge security capabilities.  
 
You will build, manage, support and maintain solutions according to departmental policy and foster open feedback and continuous learning with service support to ensure continuous improvement. You will contribute to management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks.  

Tools and Technologies we use: 
We are keen for Engineers to continue learning new technologies. We have a large range in the Home Office and would especially welcome applications from candidates with experience in:

Backend: Java, Node.js, C#, Python, PHP, Scala, Power platform  

Frontend: React, JavaScript, Typescript, Angular   

Data: PostgreSQL, Microsoft SQL Server, Mongodb, Apache Cassandra   

DevOps: AWS, Kubernetes, Azure, Jenkins, Docker, Ansible, Terraform 

AI: Azure ML Studio, Python, Github Copilot, OpenAI   

For this opportunity, we would especially encourage applications from candidates with experience in: 

Microsoft 365, Azure, Entra ID, a range of security monitoring and management tools  

Person specification

Main responsibilities 

Designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open-source packages and solutions. 

Reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.

Defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities.

Initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will identify the appropriate remedy and assist with implementation of fixes as well preventative measures.

Identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users.

Coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes. 

Like many organisations we need to maintain our services 24/7, therefore, on occasions there may be a requirement to work out of hours, for which you will be paid an additional allowance. 

Essential skills 

Innovative solutions based on appropriate technical and cyber standards. (DESN) 

Using appropriate testing and change control to safely and reliably deliver new features. (TEST) 

Manage lifecycle of installed components using best practice guidance and developing procedures to required standards. (HSIN) 

Managing and delivering complex cloud technologies, whilst ensuring we provide the highest level of service to our customers and stakeholders. (ITOP) 

Dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution. (USUP) 

Participate in peer reviews, workshops and in other activities to develop team processes and performance. (OFCL)