Student Welfare & Security Officer

Ad Hoc Campus Opportunities | Higher Education Sector

Location: BN2 postcode area, South Coast

Pay Rate: £14.44 -15.21 p/h

Contract Type: Ongoing, Ad Hoc Assignments

Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), 7 days per week

Start Date: From November 2026

We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements.

This is not a traditional door supervision role.

We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student wellbeing, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment.

If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you.

The Role

You could be working as security across a variety of campus locations including:

• General campus
• Student accommodation and halls of residence
• University libraries
• University events and public-facing areas

Typical duties may include:

• Providing a visible, professional and approachable presence across campus
• Supporting students who may be distressed, vulnerable or require assistance
• Conducting welfare checks where there are concerns for student wellbeing
• Signposting students to relevant support services
• Assisting visitors, students and parents with queries and guidance
• Monitoring buildings and grounds and reporting concerns
• Supporting access control and general security procedures
• Helping maintain a safe, inclusive and welcoming environment for all campus users

What We're Looking For

We're particularly interested in candidates who are:

• Friendly, approachable and genuinely enjoy helping people
• Excellent communicators with strong customer service skills
• Calm, reassuring and professional under pressure
• Comfortable dealing sensitively with welfare and wellbeing concerns
• Reliable, punctual and flexible to work at short notice
• Confident working independently and as part of a team
• Looking to support students in a positive and caring environment

Essential Requirements

• Valid SIA Door Supervisor Licence
• Full UK Driving Licence (driving university vans will form a part of this role)
• Ability to obtain or hold a Standard DBS Check
• Two years' employment references
• Right to Work in the UK

Training & Development

Full paid training is provided.

Training may include:

• Paid shadow shifts with experienced team members
• Online learning programmes
• Face-to-face training sessions
• Site-specific inductions
• Ongoing development across multiple campus environments

All mandatory training and induction time is fully paid.

Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working.

Why Apply?

• £14.44 per hour PAYE
• Paid training and shadowing
• Flexible ad hoc assignments
• Opportunity to support students and make a genuine difference
• Varied work across a dynamic educational environment
• Welcoming team culture focused on wellbeing, support and service

Please Note

This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment.

Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.