Supervisor

Location: Oldbury, West Midlands, B69 2BP

Salary: £35,137.00 per annum + excellent benefits

Full Time: 37 hours per week fixed term contract

Working hours: Shifts to cover a 7 day operation.

Ready to make an impact?
As a Household Recycling Centre Supervisor, you will be responsible for overseeing the daily operations of the Sandwell Civic Amenities Site, ensuring full compliance with all relevant regulations. You will also play a key role in, maintaining high service standards, and promoting waste separation to maximise recycling.

You will be reporting to the Transfer Station Operations Manager

You'll be entrusted to:

·       Strong communication and interpersonal skills

·       Self-motivated

·       Willingness to undertake further training

·       Able to follow written and verbal instruction and work on own initiative   

·       To carry out the day-to-day supervision of staff, ensure service delivery and accurate reporting of waste data.

·       To understand Serco Contractual requirements for the site.

·       To identify and understand key performance indicators and ensure that these are met.

·       Accurately record waste tonnages.

·       Weekly operational reporting into the Management Team.

·       To regularly liaise with all staff members to identify, progress on works and any matters which arise affecting the service delivery. (Transport Manager, site staff, Operations Manager)

·       Manage staff cover working rota's, signing off timesheets and manage overtime requirements

·       Manage and report - holidays, sickness absence

·       Lead and motivate the team, forward suggestions and ideas for improvements in service provision improving recycling rates.

·       Responsible for the standards, cleanliness and maintenance of the site, machinery, vehicles, plant, equipment and the office building.

·       Ensure the correct waste is dispatched to the correct facility.

·       Understand and maintain the Business Continuity Plan

·       To ensure that all Health and Safety requirements and processes are followed and are met.

·       To ensure the Code of Conduct is always adhered to and the appropriate working SMS procedures are followed.

·       To undergo training to improve skill levels and knowledge

·       Deliver and record appropriate staff training

·       Conduct staff appraisals - 6-month review schedule

·       To maintain excellent customer and client relations, particularly members of the public.

·       To always maintain a presentable appearance.

·       Maybe required to work at other Serco sites

Does this sound like you?
You'll be a great fit for this role if you are...

·       Must have previous proven supervisor experience

·       IT skills must be able to carry out basic excel and word and email functions

·       Waste management experience would be an advantage

·       Experience in operating plant/machinery desirable and must be willing to undertake training for all plant operations

Qualifications

·       Supervisory/Management qualifications desirable

·       COTC preferable or must be willing to carry out the training to become COTC qualified

Discover all you need to keep growing
Here you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them. Because this is a place for you
Our people are integral to everything we do. That's why our benefits are designed to put you first:

• Holidays: 25 days plus bank holidays 
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us
At Serco, we're a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We're committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process: We see people first and foremost for their performance and potential. We're a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we're open to flexible working arrangements and we'll make reasonable adjustments from interview through to employment.
As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Sometimes we recieve a high volume of applications, which may lead us to close the application period early. To ensure you don't miss out, please apply as soon as possible.

Let's impact a better future, together. Apply today.
For help with your application, or to discuss your eligibility, please contact 0345 010 4000

All Serco employees must ensure that their current line manager is aware of their application.  For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.