Contract Support Administrator based in KENT 100% office based

KENT

💰 Salary: Competitive DOE

🕒 Hours: Monday to Friday, 8:00am - 5:00pm

📋 Permanent, Full-Time

Are you an organised administrator who thrives in a fast-paced environment?

We are looking for a Contract Support Administrator to join a busy and growing team supporting engineers across multiple service contracts.

This is a fantastic opportunity for someone with experience within Facilities Management (FM), Construction, Engineering, Building Services, Maintenance or Helpdesk environments who enjoys juggling multiple priorities and keeping operations running smoothly.

You'll play a key role in coordinating engineers, managing job allocations, processing invoices and ensuring service delivery targets are achieved.

Key Responsibilities

Scheduling and booking engineers for reactive and planned maintenance works.
Managing a high volume of jobs and service requests.
Raising purchase orders, quotes and invoices.
Updating and maintaining CAFM and internal systems.
Liaising with engineers, subcontractors and clients.
Monitoring work progress and ensuring jobs are completed within agreed timescales.
Producing reports and maintaining accurate records.
Supporting the Contract Manager with day-to-day administration.
Ensuring all paperwork and documentation is completed accurately and on time.
Handling customer enquiries and providing excellent service.

What We're Looking For

Previous experience in a Contract Support, Service Coordinator, Helpdesk, FM Administrator, Scheduler or Administrator role.
Experience working within Facilities Management, Construction, Engineering, Property Maintenance or Building Services would be highly advantageous.
Comfortable working in a busy environment and managing multiple tasks simultaneously.
Strong organisational and communication skills.
Good working knowledge of Microsoft Office, particularly Excel.
Experience raising invoices and processing job-related paperwork.
Confident dealing with engineers, subcontractors and clients.
Positive, proactive and team-oriented approach.

What's on Offer?

✅ Monday to Friday working hours

✅ Stable, permanent position

✅ Busy and varied role with plenty of responsibility

✅ Supportive team environment

✅ Opportunity to develop within a growing business

If you're a strong administrator who enjoys working at pace, coordinating engineers and keeping contracts running efficiently, we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.