Technical Architect - HMRC - SEO

Location

Telford - Plaza 1 and 2
Manchester Regional Centre - Three New Bailey
Liverpool Regional Centre - Water Street
Edinburgh Regional Centre - Queen Elizabeth House

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Do you have a passion for Technical Architecture?   

Do you want to make a difference?   

HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us.  

Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world.  

Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers.   

We are building a team of outstanding people who will create and run these new and improved digital services.   

This is a challenging environment, and you can be expected to be engaged 100% of your time, but we recognise the value of a work life balance for our people. You will not just be part of a team but a community that supports each other.   

Where it fits with your role, you’ll have the opportunity to work from home for two days per week, or more where the business agrees.  

Our new regional centres are high-quality, state-of-the-art buildings that help people to collaborate and work flexibly. They will have high-speed digital infrastructures and up-to-date learning and development facilities. 

This post is viewed as the first step into a career in IT Architecture within the department and is an invaluable opportunity to build architectural experience and enable career progression in IT Architecture.  

Our team  

The Architecture Team sits within Mobility & Workplace Services (MWPS) and manages the infrastructure which enables access to HMRC services. We need to be able to fully understand the architecture behind the services, by gathering information, considering how the services fit into our IT estate and using this information to create a ‘roadmap’. 
 
We are accountable for the MWPS Technology Strategy. This includes user devices (PCs, tablets, printers, audio visual for meeting rooms), directory/admin services, Microsoft Office365 and Assistive Technology. 

Job description

As a Technical Architect you will be responsible for coordinating the technical governance process in Solution Architecture Board (SAB). You will be responsible for creating and maintaining IT Infrastructure Roadmaps. You will be clarifying and validating requests for Architectural support to deliver external projects and to provide assistance from within the Team. You will be working with Senior Technical Architects to create high level designs supporting the introduction and amendment of new solutions.

Person specification

Main Responsibilities: 

Manage technical platforms governance process (for existing, new and end of life services).
Gather information to inform and build service designs and solutions. 
Present plans and communicate progress to the Senior Leadership Team.
Work with internal and external stakeholders to develop the technology strategy.  

Essential Criteria

Experience in IT service delivery across large-scale, complex environments, ideally within government or regulated sectors.  
Experience of desktop IT systems management and associated IT Infrastructure technology. 
Knowledge and use of IT infrastructure roadmaps, aligning with organisational strategy and technology trends. 
Familiarity with desktop IT systems management, including Microsoft Office 365, Active Directory, and endpoint device strategy. 
Understanding of cloud technologies (e.g., Azure, AWS) and their integration into hybrid infrastructure environments. 
Analytical/problem solving and planning skills.
Ability to communicate clearly and confidently with a diverse group of stakeholders.
Resilience/ability to challenge appropriately. 

Desirable Criteria 

Experience in coordinating technical governance processes, including solution architecture boards or similar forums.  
Experience in developing and maintaining IT infrastructure roadmaps, aligning with organisational strategy and technology trends. 
Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman) and their practical application in service design and delivery.  
Ability to produce high-level technical designs and documentation that support new and existing services, ensuring alignment with architectural principles.