Workforce Planner

Workforce Planner

Hybrid - working from our Solihull office 2 days per week

Working hours: 37.5, 12-month Fixed Term Contract

Salary: Competitive

Our UK&E Growth Team play a key role in developing new business opportunities and compelling propositions that translate into high impact public services. We are looking for a natural problem solver to join the team as a Workforce Planning Analyst, where you will support the Head of Resourcing and Growth Support with near term resource demand planning, resource allocation and reporting for our UK&E bids. This role will see you play a key part in making sure we have the right people, in the right role, at the right time to deliver a successful bid outcome.

As part of this you will:

· Own & maintain our service now resource planning tool, providing accurate data and insights to assist with demand and capacity planning

· Liaise with senior leaders to understand the detail of the bid processes to provide high level resource solutions

· Manage and develop the contingent workforce supply & 3rd party partners, monitoring performance and tracking external spend

· Lead and chair regular resource planning meetings with Heads Of various functions across Serco

· Be responsible for making resource allocation decisions

What you will need to do the role:

· Experience of working in a talent acquisition, capacity planning, workforce planning, analyst or project-based role

· Advanced MS Office Skills, Word, Excel and PowerPoint

· Knowledge of Microsoft Power BI and service now resource planning would be advantageous

· Ability to turn data sets into meaningful reporting

· Be able to provide clarity from ambiguity

· Experience of exceptional collaboration, influencing, communication and engagement of a wide range of stakeholders

Why Serco: 

Serco's purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than 50,000 colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East. 

In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. 

What we offer:  

• 25 days annual leave plus bank holidays. 

• Annual leave purchase scheme. 

• Up to 6% contributory pension scheme 

• Free onsite parking. 

• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. 

• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more. 

• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. 

• A safe and supportive culture. 

• A company passionate about diversity and inclusion. 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.