Business Manager

Are you an organised, hands‑on operator who thrives in fast-paced venues? We're looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue.

This is a varied, people‑focused role where no two days are the same-perfect for someone who loves problem‑solving, event delivery, and building strong relationships across teams, suppliers and customers.

What you'll be doing

• Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences.
• Lead and deliver non‑catering events including self‑catered weddings and bespoke functions.
• Take a hands‑on approach to day‑to‑day venue operations, stepping in wherever needed.
• Assist the Hospitality & Events Manager with show rounds, planning and customer engagement.
• Manage logistical preparation for racedays and events, working closely with operations and catering.
• Build strong relationships with key customers, sponsors, contractors and industry stakeholders.
• Act as a main point of contact for on‑site queries, including annual members, owners and trainers.
• Uphold the venue's brand values, ensuring facilities and service levels meet the highest standards.
• Support safe working practices across the venue in line with H&S and operational policies.
• Assist with marketing coordination-liaising with sales and marketing teams to create content and campaigns.
• Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance.
• Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications.
• Ensure non‑raceday event setup, breakdown and costings are delivered professionally and efficiently.
• Foster a flexible, collaborative working culture within the team.

What we're looking for

Essential:

• Minimum 2 years' experience in venue or event operations-stadia or racing experience an advantage but not essential.
• Strong organisational and logistical planning skills.
• Experience coordinating event build, delivery and breakdown.
• Confident communicator with the ability to build relationships with stakeholders and customers.
• A proactive, problem‑solving mindset with strong attention to detail.
• Hard‑working, flexible and a strong team player with a positive attitude.

Desirable:

• Experience in customer engagement roles.
• Background in supporting marketing or sales teams.
• Understanding of H&S procedures, risk assessments, COSHH and safe systems of work.

Why join?

You'll be part of a passionate, supportive team in a unique and exciting events environment-working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact.