Customer Service

Customer Service - Pensions Administrator

Location: Liverpool City Centre
Hours: 37.5 per week, Monday to Friday (between 8:00am - 6:00pm on a rota basis)
Pay Rate: £12.33 per hour
Start Date: Early January - apply now as interviews close in 10 days!
Contract: Temporary, ongoing

About the Role:
We're looking for enthusiastic individuals to join our team as Customer Service Pensions Administrators, supporting Civil Service pension schemes. This is a fantastic entry-level opportunity for anyone looking to start a career in pensions administration.

You'll be based in our Liverpool City Centre office (hybrid working may be considered in the future). Full training will be provided over three weeks to set you up for success.

What You'll Do:

Handle customer queries with professionalism and empathy
Provide accurate information on Civil Service pensions
Maintain records and process pension-related requests
Work as part of a supportive team to deliver excellent service

What We're Looking For:

Strong customer service skills
Ability to work in a fast-paced environment
Must have lived and worked in the UK for the last 5 years
Right to work and valid ID (passport, birth certificate, or driving licence)

Additional Requirements:

DBS check (free of charge) will be completed before starting
Enhanced vetting will follow after commencement
Candidates must be available for early January start

Why Apply?

Great entry point into pensions administration
Supportive training and development
Central Liverpool location

Apply Today!
Don't miss out - the interview window closes in 10 days. Submit your application now to secure your place.

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.