Customer Service Advisor - Belper

Are you an experienced Customer Service Advisor, with experience in Call Centers, Hospitality or other faced paced environments ?

Join our Customer Service Advisor Talent Pool, where once verified, you will be the amongst the first candidates, ready to be put forward for any new vacancies that come from one of our many clients across the Belper and Derby areas.

These roles can be temporary / permanent / temp to perm / part time / full time / in office / remote / hybrid

If you have worked in customer service positions for a minimum of 6 months then apply now

Some of the responsibilities and duties you may be dealing with could include:

• Handling customer enquiries via face to face, email or telephone
• Updating customer records and data, adhering to GDPR and Data Protection laws
• Escalating complex issues to another team or department
• Providing positive interactions with all customers

Essential skills to be eligible to join this Talent Pool include:

• at least 6 months continuous customer service experience in a fast paced environment
• Handling customer calls whether in a call center, reception, office or front of house position
• Excellent communication skills
• Experience handling and resolving customer queries or complaints
• Strong listening skills
• Professional and reliable
• Ability to work alone and part of a team
• Adaptable and able to manage changing priorities

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.