Customer service - Bromsgrove

Blue Arrow are recruiting for a customer service representative to work in Bromsgrove.

Your duties will include:

• Responding to incoming queries via telephone and email. This could be order tracking, resolving issues with delivery, providing recommendations, actioning order swaps etc.
• Outbound emails to advise of any internal delays and provide customers with updates on their orders
• Managing paperwork and ensuring orders are filed in correct supplier trays. Also updating and maintaining spreadsheet that tracks outstanding/delayed orders

Ideally candidates will have previous experience in a customer service role.

Experience/Skills:

• Magento (required)
• Sage (beneficial)
• Excel (beneficial)

Hours of work

10am-3pm, Mon-Wed, increasing to Mon-Fri from November onwards

Between £12.71 and £13.50 per hour paid weekly

Click APPLY to submit your application!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.