Hospitality / Hotel Services Manager

Hospitality Manager / Hotel Services Manager | Spire Leicester Hospital | Oadby | Full Time | Permanent | Excellent Benefits

Spire Leicester Hospital is looking for an experienced and driven Hospitality Manager to lead our hotel services team and shape an outstanding patient experience.

This is a key leadership role, overseeing catering, housekeeping, portering, and front-of-house services-ensuring everything runs smoothly, efficiently, and to the highest standards.

What You'll Be Doing:

You'll take ownership of all hospitality services across the hospital, with responsibility for:

• Leading, motivating and developing multidisciplinary teams across catering, housekeeping and portering
• Delivering consistently high standards of food quality, cleanliness and customer service
• Working closely with senior leaders to support hospital-wide strategy and operational performance
• Managing budgets, KPIs and resources to deliver efficient, high-quality services
• Ensuring full compliance with health & safety, COSHH and hygiene standards
• Driving continuous improvement across all hospitality functions
• Coaching and developing your team through regular feedback and performance support

Who We're Looking For:

You'll be a confident and hands-on leader with:

• Proven management experience in hospitality, healthcare or a similar environment
• Strong organisational and budget management skills
• A solid understanding of health & safety (IOSH desirable)
• Level 3 Food Hygiene (or equivalent)
• Excellent communication and people management skills
• A proactive mindset with the confidence to challenge and improve processes
• Good working knowledge of Microsoft Office

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees' well-being through work life balance, on-going development, support and reward.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it's more than just treating patients; it's about looking after people.