Neighbourhood Officer Required
In housing you can make a real difference, the role of Neighbourhood Officer will involve:
- Overseeing tenancy management and estate issues.
- Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues.
- Dealing with sensitive safeguarding matters
- Carrying our regular block and estate inspections.
- Involvement in the management of new build properties for all tenancy management issues.
- Conducting tenancy reviews for all properties within the allocated patch
- Reviewing service charges and depreciation
As Neighbourhood Officer, we need you to have:
- Ability to carry out interviews to discuss sensitive customer issues
- Excellent I.T Skills
- Ability to develop successful professional relationships with partners to achieve positive outcomes
- Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service
- Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict
- Highly self-motivated, able to act with integrity and show drive and enthusiasm
- Current clean driving licence and access to a car
We would be excited if you have:
- Experience working with a Social Housing Provider or similar customer facing role
- Ability to be innovative and look for ways to improve customer experience
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
