On Train Ticket Examiner - Ayr

🚆 On‑Train Ticket Examiner

A People‑First Career with ScotRail

📍 Location: Ayr

💷 Salary: £33,066 per annum, £22,944 - Trainee Salary + 3% commission

⏰ Hours: Full Time

📄 Contract: Permanent

🔄 Shifts: Varied shifts including weekends

🌈 A Career Where Everyone Belongs

At ScotRail, inclusion isn't just a value - it's part of how we work every day.

We're proud to be building a more balanced and representative workforce and actively encourage applications from women and others currently underrepresented in rail, alongside applicants of all backgrounds.

Whether you're starting something new, returning to work, or looking for long‑term stability, you'll find a supportive culture, flexible opportunities, and a team that wants you to succeed.

✨ Why This Role Is Different

Looking for a role where you can connect with people, feel valued, and grow in confidence every day?

As an On‑Train Ticket Examiner, you'll be the friendly face of ScotRail - helping customers feel safe, welcome, and supported throughout their journey. No two days are the same, and full training is provided.

🚉 What You'll Be Doing

• 🎟 Ticketing & Payments
• Checking and issuing tickets and handling cash and card transactions.
• 🤝 Customer Care & Support
• Assisting passengers, managing busy services, and resolving travel queries calmly and professionally.
• ♿ Accessibility Assistance
• Supporting customers with additional needs, including the use of a portable ramp (up to 15kg). Full training and support provided.

🎁 What You'll Get in Return

We invest in our people, offering benefits that support your career and your life outside work:

• ✅ Contributory Final Salary Pension Scheme
• 🚆 Free and discounted rail travel for you and your family
• 🌴 Generous holiday allowance
• 👶 Enhanced family‑friendly policies (maternity, paternity & adoption leave)
• 🛡 Life assurance (4x annual salary)
• 🛍 Exclusive discounts on shopping, fitness, and healthcare

💙 Who This Role Is Perfect For

We're looking for people who:

• Enjoy helping others and building positive connections
• Communicate clearly and confidently
• Value teamwork but are comfortable working independently
• Are open to learning new skills and developing a long‑term career
• Appreciate flexible working options

No rail experience needed - we'll teach you everything you need to know.

🌟 Our Commitment to You

ScotRail is proud to be a Top Employer and Leader in Diversity & Inclusion.

We are committed to fair recruitment, equal opportunities, and creating a workplace where everyone feels confident, respected, and supported to thrive.

🚀 Ready to Start Your Journey?

If you're looking for a meaningful, people‑focused role with real development opportunities, we'd love to hear from you.

Apply today and join ScotRail - where your individuality is valued.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.