On-Train Ticket Examiner

📍 Location: Glasgow Central

💰 Salary: £14,171 per year (on completion of training)

📚 Training: 7-day commercial training + 2-day induction

📄 Contract: Permanent | Part-time (15 hours per week)

⏰ Shifts: Various, including weekends

Earliest start: 05:40 | Latest finish: 22:00

Looking for a role where you can make a real impact?

Join a four-times accredited Top Employer that kept the country moving during the pandemic and continues to play a vital role in connecting communities. This is your chance to work for an organisation that values its people, champions diversity and inclusion, and provides a safe, supportive environment where you can thrive and grow.

We welcome applications from young people, women, ethnically diverse communities, LGBT+ individuals, and people with disabilities. We don't want you to fit in-we want you to add to our culture and help us innovate.

What You'll Do

Be the face of the organisation for passengers-creating a safe, welcoming experience.
Check and issue tickets, handle cash and card transactions accurately.
Patrol trains, manage busy conditions, and assist with customer queries.
Support passengers with disabilities, including using a portable ramp (up to 15kg) when required.

What We're Looking For

A people person who thrives on delivering exceptional customer service.
Confidence to handle challenges and resolve conflicts positively.
Strong communication skills and the ability to work independently.
Cash handling and customer-facing experience is desirable-but full training provided.