Receptionist

Receptionist | Administration, Customer Service | Elland | Part Time 19 Hours

Spire Elland has a fantastic opportunity for a receptionist to join the team to work on a Part time basis.

Spire Elland Hospital has been providing high levels of medical treatment and personal care since 1985. Our hospital has a full multi-disciplinary medical team on-site who practice some of the most advanced treatments on the latest generation imaging and diagnostic technology. This means we can offer everything from screening and rehabilitation through to leading-edge surgical procedures and excellence in specialist fields like orthopaedics, general surgery, gynaecology, and cosmetic procedures.

Job Purpose

To ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Providing an efficient administrative service within the hospital, operating within established policies and procedures

Duties and responsibilities

• - Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations.
• - Admitting surgical patients in accordance with hospital procedures, providing information as appropriate.
• - Admission/Discharge of patients onto computer system ensuring accuracy of all information.
• - Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner
• - Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis
• - To contribute to the general cleanliness, neatness and smooth running of all reception areas at all times, ensuring that any reading material is available and well displayed
• - Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures
• - To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates
• - Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• - To present a professional, smart image at all times, ensuring adherence to hospital uniform policy
• - Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• - 35 days annual leave inclusive of bank holidays
• - Employer and employee contributory pension with flexible retirement options
• - 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• - Private medical insurance
• - Life assurance
• We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.