Sales Support /Customer Services

Customer Account Manager to join a well-established and growing business based in South East London. This is a full-time, permanent role offering a competitive salary (depending on experience).

About the Role:
You'll be managing a portfolio of key customer accounts, ensuring service excellence and maintaining accurate client data. This is a client-facing role requiring strong communication, attention to detail, and the ability to work independently. Familiarity with systems like Prima or Horizon would be a real plus.

Key Responsibilities:

• Manage and support a portfolio of key customer accounts
• Maintain and update client data accurately in internal systems
• Build strong relationships with customers to ensure service excellence
• Liaise with internal teams for smooth order processing and problem-solving
• Proactively identify ways to add value and enhance customer satisfaction

What We're Looking For:

• Experience in customer service or account management
• Familiarity with Prima and/or Horizon systems is highly desirable
• Excellent organisational and communication skills
• Confident working independently and managing multiple priorities

This is a fantastic opportunity to join a friendly, experienced team within a business that values reliability, long-term relationships, and high service standards

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.