Work Scheduler and Planner
Excellent communication skills - written and verbal.
A minimum of 2 years Customer Service experience (preferably in a Command Center and / or Call Center environment).
Intermediate computer skills in MS Office - e.g. Word, Excel.
Prior knowledge and skills in utilizing CMMS applications, e.g. Maximo - especially work planning and scheduling functionalities.
Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs.
Motivation to work within a Team environment.
Relationship building and influencing capabilities.
Keen attention to detail with the ability to prioritize and execute a diverse workload in a high-pressure environment.
Ability to deliver exceptional customer service to Stakeholders (internal and external).
Tertiary qualifications in Business Administration / Property / Facilities Management or related discipline would be highly advantageous (although not mandatory).
Previous experience in working with Third Party Vendors would also be advantageous (although not mandatory).
Self-motivated, confident, honest and flexible, with a professional work ethic.
Be flexible and adaptable to change.
Exceptional attention to detail.
Demonstrates the Sodexo values and behaviours.
A strong commitment to Zero Harm and a strong safety culture.
Prior experience in quote management.
Asset data management qualifications / experience would be advantageous
Asset data and trend analysis experience.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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