Scheduler and Planner

Work Scheduler and Planner

 Excellent communication skills - written and verbal.
 A minimum of 2 years Customer Service experience (preferably in a Command Center and / or Call Center environment).
 Intermediate computer skills in MS Office - e.g. Word, Excel.
 Prior knowledge and skills in utilizing CMMS applications, e.g. Maximo - especially work planning and scheduling functionalities.
 Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs.
 Motivation to work within a Team environment.
 Relationship building and influencing capabilities.
 Keen attention to detail with the ability to prioritize and execute a diverse workload in a high-pressure environment.
 Ability to deliver exceptional customer service to Stakeholders (internal and external).
 Tertiary qualifications in Business Administration / Property / Facilities Management or related discipline would be highly advantageous (although not mandatory).
 Previous experience in working with Third Party Vendors would also be advantageous (although not mandatory).
 Self-motivated, confident, honest and flexible, with a professional work ethic.
 Be flexible and adaptable to change.
 Exceptional attention to detail.
 Demonstrates the Sodexo values and behaviours.
 A strong commitment to Zero Harm and a strong safety culture.
 Prior experience in quote management.
 Asset data management qualifications / experience would be advantageous
 Asset data and trend analysis experience.